Privacy Policy

Effective Date: 1st October 2026

1. Who we are

This Privacy Policy explains how TruScripts LLC, a Florida limited liability company doing business as DoseClose ("DoseClose," "we," "us," or "our"), collects, uses and shares information through our website at doseclose.com (the "Website").

This policy applies only to the Website. It does not apply to the DoseClose platform or to any patient information we process on behalf of healthcare organizations. That information is governed by our client agreements, Business Associate Agreements, and applicable law, including HIPAA.

2. Information we collect

Information you give us. When you submit an enquiry form or email us, we collect the information you provide, such as your name,clinic name, clinic address, email address and the content of your message.

Information collected automatically. When you visit the Website, our website platform and service providers may automatically collect technical information, such as your IP address, browser and device type, pages visited, referring website, and the date and time of your visit. This is collected using cookies and similar technologies (see Section 7).

Information we do not want. The Website is not designed to receive protected health information (PHI) or any other patient-identifiable information. Please do not include any patient information in forms or emails sent through the Website. If we receive such information, we will delete it.

3. How we use information

We use the information we collect to:

respond to your enquiries and communicate with you about DoseClose;
evaluate and arrange pilot or business discussions with your organization;
operate, maintain, secure and improve the Website;
understand how visitors use the Website; and
comply with legal obligations and enforce our Terms & Conditions.

We do not sell your personal information, and we do not share it for cross-context behavioral advertising.

4. How we share information

We share information only as follows:

Service providers that help us run the Website and our business, under obligations to protect it. These include our website hosting platform and our business email provider.
Legal and safety reasons: when required by law, court order or legal process, or to protect the rights, property or safety of DoseClose, our users or others.
Business transfers: in connection with a merger, acquisition, financing, or sale of all or part of our business, subject to this policy.
With your consent or at your direction.

5. How long we keep information

We keep enquiry information for as long as needed to respond to you and maintain our business relationship, and then for a reasonable period for record-keeping, unless a longer period is required by law. You may ask us to delete your information at any time (see Section 8).

6. How we protect information

We use reasonable administrative, technical and physical safeguards to protect the information we collect through the Website. No method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Cookies and similar technologies

The Website and our service providers use cookies and similar technologies to make the Website work, remember preferences, and understand how the Website is used. You can control or delete cookies through your browser settings. Blocking some cookies may affect how the Website functions.

8. Your choices and rights

Communications: you can ask us to stop contacting you at any time by emailing contact@doseclose.com.
Access, correction and deletion: you can ask us to access, correct or delete the personal information you have provided through the Website by emailing contact@doseclose.com.
State privacy rights: depending on where you live, you may have additional rights under state privacy laws. We will respond to requests in accordance with applicable law. We may need to verify your identity before acting on a request.

9. Children's privacy

The Website is intended for business visitors and is not directed to children. We do not knowingly collect personal information from anyone under 18. If you believe a child has provided us with information, contact us and we will delete it.

10. Visitors outside the United States

The Website is intended for visitors in the United States, and information is processed in the United States. If you visit from outside the United States, you understand that your information will be transferred to and processed in the United States.

11. Third-party websites

The Website may link to third-party websites. We are not responsible for their privacy practices, and we encourage you to read their privacy policies.

12. Changes to this policy

We may update this Privacy Policy from time to time. The effective date at the top shows when it was last revised. Your continued use of the Website after changes are posted means you accept the updated policy.

13. Contact us

For questions about this Privacy Policy or to make a request, contact us at contact@doseclose.com.